UAS Flight Operations Safety & Weather Cancellation Policy

Cox Aerial Solutions LLC reserves the right to delay, suspend, postpone, or cancel flight operations at any time when conditions are determined to be unsafe, unlawful, or outside acceptable operating parameters.

The decision to conduct, continue, or terminate a flight operation will be made by the Remote Pilot in Command (RPIC).

Customer scheduling requirements, project deadlines, or operational priorities do not override aviation safety requirements.

Cox Aerial Solutions LLC does not guarantee completion of scheduled flight operations due to factors outside of the company’s control.

Flight operations may be delayed, postponed, or canceled due to:

• Temporary Flight Restrictions (TFRs)
• FAA airspace restrictions
• NOTAM restrictions
• Weather conditions
• Unsafe flight conditions
• Equipment limitations
• Site safety concerns
• Regulatory requirements

Cox Aerial Solutions LLC will make reasonable efforts to reschedule affected inspections; however, delays or cancellations caused by FAA restrictions, weather, or safety concerns shall not be considered a failure to perform contracted services.

Flight operations may be suspended or canceled due to the following weather and environmental conditions.

Wind Conditions

• Sustained winds exceeding 20 mph
• Wind gusts exceeding safe aircraft operating limits
• Conditions that may negatively affect aircraft control or image quality

Precipitation & Weather

• Rain
• Snow
• Hail
• Lightning
• Severe weather activity
• Excessive humidity or environmental conditions affecting equipment performance

Visibility Conditions

• Reduced visibility
• Fog
• Smoke
• Dust
• Conditions preventing safe aircraft operation

Aviation Restrictions

• Temporary Flight Restrictions (TFRs)
• FAA airspace restrictions
• Emergency airspace closures
• Restricted or prohibited airspace
• Airport-related limitations
• Regulatory changes affecting operations

Cox Aerial Solutions LLC may suspend operations due to:

• Unsafe launch or recovery areas
• Hazardous site conditions
• Active safety concerns
• Unauthorized personnel entering the operational area
• Electrical hazards
• Conditions that may put people, property, or equipment at risk

The Remote Pilot in Command (RPIC) designated by Cox Aerial Solutions LLC maintains final authority over all flight operations.

The RPIC has sole discretion to:

• Determine whether conditions are safe for flight
• Delay or cancel operations
• Modify flight plans
• Terminate flights already in progress
• Refuse operation outside FAA regulations or safety standards

No customer, employee, contractor, or third party may require or pressure Cox Aerial Solutions LLC or its pilots to conduct flight operations that are deemed unsafe, illegal, or outside established operational limits.

If flight operations cannot be completed due to weather, FAA restrictions, or safety concerns:

• Cox Aerial Solutions LLC will communicate the reason for postponement.
• Reasonable efforts will be made to reschedule the inspection.
• A new inspection date will be coordinated based on availability and safe operating conditions.

A Field Day is up to eight consecutive hours of scheduled project activity by one Cox Aerial crew, measured from arrival at the first project site through completion of field collection and site closeout. Travel from and back to the Normal Operating Base is excluded unless the approved Scope of Work states otherwise.

Full Field Days Only

Annual Utility Partnership Programs are based on Full Field Days. Cox Aerial Solutions does not apply half-day pricing, half-day credits, partial-day conversions, or prorated Field Days to annual utility Tier programs unless a signed amendment expressly states otherwise.

A scheduled Field Day may be consumed as one Full Field Day even when field activity concludes before eight hours because Cox Aerial has reserved the crew, aircraft, equipment, reporting resources, and operating capacity for that scheduled day.

Fees for Client-initiated cancellations and rescheduling of a scheduled Field Day are governed by the executed One-Time Aerial Services Agreement or Commercial Inspection Services Agreement. In summary:

• Cancellation or rescheduling requests received 7 or more calendar days before a scheduled Field Day carry no fee.
• Cancellation or rescheduling requests received fewer than 7 calendar days before a scheduled Field Day are subject to a $250 cancellation, rescheduling, and remobilization fee (per Field Day or mobilization), plus any approved noncancelable expenses.
• A Client no-show or cancellation after the crew has begun travel is subject to mileage, per diem, and approved noncancelable expenses.
• After two Client-requested reschedules of the same Field Day, Cox Aerial Solutions LLC may cancel the affected segment and apply the non-refundable initial payment against noncancelable commitments.
• The non-refundable initial payment (50% for one-time projects, 25% for annual programs) is not refunded upon cancellation and may be applied against noncancelable commitments.

The above is a plain-language summary. The executed written agreement governs in the event of any conflict.

By engaging Cox Aerial Solutions LLC for UAS thermal inspection services, the customer acknowledges and agrees that:

• UAS operations are dependent on safe weather and regulatory conditions.
• Cox Aerial Solutions LLC has final authority regarding flight decisions.
• Inspections may be delayed or canceled due to FAA restrictions, weather, or safety concerns.
• Flight completion cannot be guaranteed when conditions prevent safe or legal operation.
• Safety requirements take priority over scheduling demands.